CategoryFinance & Compliance
IndustryPersonal Services / Tattoo & Body Art
LocationPittsburgh, PA
Focus AreasDigital waiver collection and client consent management
The Challenge
Relying on paper waivers and disconnected tools made it difficult to consistently capture signed consent forms and manage client records, adding administrative friction and compliance uncertainty.
Inconsistent collection of signed client waivers and consent forms
Manual paperwork slowing appointment flow and onboarding
Scattered records making it hard to verify compliance and client history
The Solution
How Paprlss transformed their operations
1
Digital Waiver Collection
- Clients complete and sign legal waivers online before appointments.
- Waivers are stored centrally for easy retrieval and verification.
- Reduces day-of paperwork and speeds up check-in.
2
Client Record Management
- All consent and historical session information logged in one place.
- Enables quick access to past forms, designs, and notes.
- Improves consistency of service and documentation.
3
Streamlined Onboarding
- Clients provide required information through digital forms prior to arrival.
- Minimizes time spent on administrative tasks during appointments.
- Enhances the overall client experience from start to finish.
Results
Key Benefits Achieved
Efficiency
Faster client onboarding with digital waiver and form capture.
Compliance
Clear, organized consent documentation for every client.
Professionalism
Smooth paperwork process enhances client trust.
Accuracy
Reduced errors from removing manual paper processes.
Client Experience
More focus on art and comfort, less on admin tasks.
Clients sign waivers before they walk in the door, and every consent record is instantly accessible. No paper, no delays, just a better first impression.— Braden D, 97 INK
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